Experiencing the Worlds of Water without obstacles & barriers It is a matter of great concern for the Grossglockner Hochalpenstrassen AG, the company that operates the Krimml Worlds of Water and one of the most scenic panoramic roads in Austria, to make all its offers and facilities – be it on site at the Krimml Worlds of Water or online – accessible to everyone without barriers if possible. So that all people can experience sights, attractions and nature autonomously.
Barrier-free experiences in the Krimml Worlds of Water
The Krimml Worlds of Water are fundamentally suitable as a day-trip destination for people with reduced mobility. Because the Krimml Worlds of Water themselves can be easily reached by car and allow the following barrier-free experiences:
Wasserfall Center with the WasserWunderBar – with barrier-free WC
Water park – barrier-free access, route partially with inclines. The 25 stations are also equipped with QR codes (audio recordings) to make the experience easier.
Hous of Water with exhibition "Faces of Water" – barrier-free access and with lift in the building
Parking lot P4/P5 (only cars) – with barrier-free WC and barrier-free access to Kürsinger Platz at the foot of the Krimml Waterfalls.
Information for wheelchair users (waterfall)
The path from the car park and the WasserWelten towards the Krimml Waterfalls includes some sections with steeper gradients and descents. Please also keep in mind that the return route involves going uphill again. We therefore recommend that wheelchair users – even those who are fit and use a sports wheelchair – visit together with a physically fit companion. Depending on the type of wheelchair, weather conditions and individual mobility, some sections of the route may be challenging.
Please also note the opening hours of the accessible toilet facilities. Outside the opening hours of the WasserWelten, not all toilet facilities may be available. We therefore recommend making use of the available facilities along the route in good time.
Experiencing the Worlds of Water & waterfalls with impaired vision
People with impaired vision can use our free Multimedia Guide Krimml Waters to get an acoustic picture of the Krimml Worlds of Water and their attractions, but also impressions from the Krimml Waterfalls and the municipality of Krimml itself: Station by station, the acoustic guide, which can also be downloaded at home to your smart phone, leads visitors through the attractions with refreshing stories.
Accessibility Statement
Großglockner Hochalpenstraßen AG is committed to making its website accessible in accordance with the Austrian Federal Act on Barrier-Free Access to Federal Websites and Mobile Applications (Web Accessibility Act – WZG), Federal Law Gazette I No. 59/2019, as amended.
This accessibility statement applies to krimmler-wasserwelten.at.
Compliance status
This website is partially compliant with conformance level AA of the Web Content Accessibility Guidelines – WCAG 2.1 and with the applicable European Standard EN 301 549 V3.2.1 (2021-03), pursuant to Directive (EU) 2016/2102 of the European Parliament and of the Council.
Non-accessible content
The content and functions listed below on krimmler-wasserwelten.at are currently not yet fully accessible.
PDF and Office documents
Some of the PDF and Office documents provided on our website are currently not prepared in an accessible format. For example, some PDF documents have no tag structure or an insufficient tag structure. As a result, headings, paragraphs, lists, tables, images and the intended reading order may not be correctly recognised and reproduced by screen readers. We are committed to creating newly published documents in as accessible a format as possible and to gradually revising existing documents. Due to the extent of the required work, older brochures, folders, price lists or information materials may need to be completely recreated.
Videos
Some of the videos embedded on the website currently do not have subtitles, audio descriptions or equivalent text alternatives. This content is therefore not fully accessible to people who are deaf, hard of hearing, blind or visually impaired.
Images and graphics
We are committed to providing informative images and graphics with suitable alternative text. However, it cannot be ruled out that individual images currently have no alternative text, incomplete alternative text or alternative text that is not sufficiently meaningful. Should you notice an image or graphic without an understandable text alternative, please let us know.
Forms, shop and ordering processes
Individual forms, registration functions and shop, ticketing or ordering processes may currently have limitations regarding keyboard operation or screen-reader output. Labels, required-field indicators, error messages or status messages may also not yet be fully accessible in some cases. Should you encounter a problem when using a form or completing an order, please let us know.
Contrast
When designing the website, care was taken to provide the highest possible level of contrast. However, it cannot be ruled out that individual texts, controls, symbols, focus indicators or content displayed on images do not meet the required contrast ratios in every instance. Should any content not be sufficiently visible to you, please inform us of the page or element concerned.
Links
Links within body text are sometimes primarily distinguished by underlining. In addition, individual links may not yet have sufficiently meaningful link text, for example labels such as “Read more” or “Continue reading”. As a result, the destination of a link may not always be immediately clear, particularly to screen-reader users.
Headings and page structure
The semantic structure has not yet been consistently implemented correctly on some pages. This includes, for example, the order and hierarchy of headings. This may make it more difficult for users of assistive technologies to navigate within the page.
Third-party content and applications
The technical implementation of some of this content and functionality is provided by external suppliers. Where we are able to influence their design and technical implementation, we work with the respective suppliers to improve accessibility.
- Cookie banner provided by Cookiebot by Usercentrics, Usercentrics A/S
where applicable, embedded maps, videos, booking, ticketing or shop functions provided by other suppliers - incert – purchase of day tickets, vouchers and souvenirs:
The purchased voucher product can be downloaded as a PDF file. PDF vouchers generated by the system are currently not fully accessible. Should you experience difficulties reading, downloading or redeeming a voucher, we will provide the necessary information in an accessible format upon request and assist you with redemption. Emails and purchase receipts sent by the system are currently not accessible. Work is under way to improve them.
When selecting external services, we aim to choose solutions that are as accessible as possible and to report identified issues to the respective providers.
Preparation of this accessibility statement
This statement was prepared on 6 August 2026. The system was tested against WCAG 2.1 conformance level AA when it went live, in the form of a self-assessment. This statement was last updated on 6 August 2026.
Feedback and contact details
Großglockner Hochalpenstraßen AG is committed to continuously improving the online shop and enabling its use with as few barriers as possible.
Should you encounter barriers that prevent you from using this website – issues not described in this accessibility statement or shortcomings in compliance with accessibility requirements – please inform us by email at info@krimmler-wasserwelten.at. We will review your concern as quickly as possible, try to resolve the problem and contact you.
Enforcement procedure
If you are not satisfied with the response received through the contact option above, you may submit a complaint to the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the complaints contact form.
The FFG examines complaints to determine whether they concern infringements of the provisions of the Web Accessibility Act, in particular shortcomings in compliance with accessibility requirements by the Austrian federal government or an institution attributable to it.
If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the identified shortcomings.